Privacy Policy | AnswerMyComplaint

Last updated: July 17, 2026

1. Information We Collect

We collect the following types of information:

Account information: Name, email address, and password (hashed)
Case information: Case details you enter, including plaintiff/defendant names, court information, and complaint text
Payment information: Processed by Stripe; we do not store your card details
Usage data: Pages visited, features used, and technical logs

2. How We Use Your Information

To generate your legal documents
To process payments
To provide customer support
To improve the Service
To comply with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

Stripe (for payment processing)
AWS (for file storage)
As required by law or court order

4. Data Security

We use industry-standard encryption (SSL/TLS) for data transmission. Passwords are hashed using bcrypt. Payment data is handled by Stripe and never stored on our servers.

5. Data Retention

We retain your case data for as long as your account is active. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data

7. Contact

Privacy questions? Contact us at BanrkuptcyForumHelp@gmail.com.